Safe Shopping

Safe & Secure Shopping

TipTopShop.com.au uses an advanced encryption and state-of-the-art SSL (Secure Sockets Layer), a requirement prior to being verified / approved by any electronic payment gateway. The SSL (Secure Socket Layer) handles transactions via a secured connection during the whole checkout process. Web browsers displays secured page URL's as HTTPS, instead of HTTP, so you can be assured that your information will be protected from any unauthorized usage.

In some cases, depending on the web browser being used, you might be presented with a message stating that you are now entering a secured area.

Your confidential information will remain just that - confidential. We guarantee that your personal information will never be distributed or sold, so you can shop with a complete peace of mind. Every credit card transaction is handled with the utmost confidentiality and for greater convenience, we also accept payments via ANZ eGate, PayPal and Direct Band Deposit/Transfer.
     

Online Safety

At TipTopShop.com.au we dedicate a lot of our time and resources to online safety and we also know that shoppers need to be informed. Whilst many people get great results from shopping online, there are a few who fall victim to internet fraud. For this reason we have compiled a list of hints and tips to consider when purchasing online:

Know your online retailer

It is generally a good idea to be familiar with the name or reputation of the company you are dealing with. Shopping from a reputable retailer will save you a headache or two when purchasing goods or services and by familiarising yourself with website delivery and return policies as well as security and privacy statements you can almost guarantee a smooth online purchase.

Protect Your Privacy

By knowing what information an online retailer is collecting about you, how it will be used and if they share it or sell it to others plays a major factor in the threat of online fraud and general security. By checking that a website has a privacy policy you can be informed of how your information will be handled under that policy. Be cautious if you are asked about personal information which is not required when completing a purchase such as a social security number or personal bank account information.

Get The Details

Check for anticipated delivery dates, any shipping or handling costs, product warranties and other important information. Look for an email address to write to if you have a question, a problem, or if you need help. Most reputable online retailers will offer some sort of email correspondence or customer care when purchasing via the internet.

Use a Credit Card & Safeguard your Password

By buying through registered companies using a credit card, you can avoid most problems as strong credit card policies are practiced and good systems of dispute resolution are widely used. Before entering your payment details, ensure there is a padlock Image of a padlock or a key symbol A key symbol, which are usually in the bottom corner of your screen that confirm you are entering your details in a secure environment. On a secure site, your information is scrambled into code, (encrypted) before being sent over the Internet, and stored on a secure database. By also keeping your passwords secret and not sharing them with other people you are safeguarding yourself from a lot of fraudulent activity. Choose a password that uses a combination of letters, numbers, and symbols and avoid choosing obvious words or dates such as a nickname or your birth date, as these are easier to crack. If you believe someone has learned your password you should change it immediately to avoid any possible risks.

Keep Good Records

Make sure to print or save electronically any records related to your online transactions. This will help you keep track of shipping dates, shipping and handling fees, and other details of your transactions. (TipTopShop.com.au allows for an automatic email confirmation to be sent whenever you order anything)  

Have Any Questions?
Make sure to check out our FAQ section for the most popular questions & answers, or feel free to either Contact us or give us a call at 1300 233 121 with any questions that you may have and allow us to make this experience a pleasant one!

 
ABN 33 147 922 535 | TipTopShop 21-23 Aristoc Rd, Glen Waverley VIC 3150 Australia 1300 233 121 Copyright © 2010-2014 TipTopShop | All Rights Reserved